ISP Usage is currently having issues for TPG users.

August 18th, 2009 by Richard

TPG, earlier today updated their usage feed preventing our usage application from working correctly.

An update to resolve the issues has been submitted to the App Store as v1.2.2.
Now we wait!

Thanks for your patience and understanding.

Posted in LemonJar | 1 Comment »

Optus Usage Widget 2.0 released

April 28th, 2009 by James

It’s been a long time coming (we know!) but we’re pleased to be able to announce version 2 of our popular Optus Usage Widget. Most importantly, this latest version fixes the issue that arose out of Optus’ change to their customer portal authentication method. Although it’s taken us longer to implement this solution than we anticipated, we hope that you will find the widget useful.

In order to streamline our development process, the widget now uses the same code base as our iPhone usage application and with it, this adds support for a wide range of Optus plans that were previously unavailable.

We are always interested to hear your feedback so please feel free to drop us a line from the Support page.

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Posted in Widgets | 16 Comments »

ISP Usage 1.1.0 released

January 27th, 2009 by James

Today Apple approved (finally!) version 1.1.0 of our ISP Usage application for iPhone and iPod touch. This version has many bug fixes as well as some cool new features and is a free update for existing users. Read on for more information or visit the iTunes Store to grab your copy now!

New features

  • Now supports BigPond plans.
  • Includes additional “Extra Information” fields for many ISPs.
  • Off-peak bars are now hidden for OptusNet plans when this data is not applicable to the plan.

Bug fixes

  • Resolves the issue with OptusNet usage information that was caused by Optus’ removal of their third party data feed (more).
  • Resolves issues with Westnet authentication.
  • Many other minor bug fixes

Please feel free to report any issues using the Support page and if you are reporting a problem where your usage isn’t displayed correctly, we’d really appreciate it if you can Submit Your Usage to us.

Posted in ISP Usage | 8 Comments »

OptusNet – Removal of Member Services URL

January 16th, 2009 by Richard

The reason both the OptusNet Widget and Application is not currently working is due to a change at the Optus end.

As per the below information Optus has decided to no longer provide usage information easily to 3rd part developers.

We will have to work around this before the widget/App will work again.

For the full text of the Optus announcement please read the rest of this story.

UPDATE (18 Jan): We now have a beta version of our ISP usage app for iPhone working with the Optus usage pages. Due to the changes we’ve had to make, before we release an update, we need to check that this version correctly obtains usage information for all of Optus’ different plans. If you are an Optus customer, we’d like your help! Click here to submit your usage page to us so that we can test it and get the update to Apple for approval.

UPDATE 2 (24 Jan): This issue is resolved in version 1.1.0 of the ISP Usage app which has been submitted to Apple for approval.

Read the rest of this entry »

Posted in ISP Usage, Widgets | 37 Comments »

ISP Usage for iPhone released!

January 5th, 2009 by James

Today, we’re proud to announce the availability of our first application for iPhone and iPod touch – ISP Usage. Like our usage Dashboard widgets, ISP Usage allows you to check your monthly downloads and uploads wherever you are from the ease of your mobile device.

We’re launching the app with support for six Australian ISPs (aaNet, Exetel, Internode, Optusnet, TPG Internet and Westnet) but we’ll be adding support for more ISPs in the near future.

For more details, visit the product page, or to get the app straight away, head over to the iTunes App Store and grab your copy right now for only $2.49!

Posted in Apps, ISP Usage | 2 Comments »

Seasons Greetings

December 19th, 2008 by James

To all our customers and loyal users, thank you for your continued support in 2008. We’d like to take this opportunity to wish you all a Merry Christmas and a safe and Happy New Year!

Our offices will be closed from 19 December until 5 January. Please continue to use our Support page to log any support requests but note that there may be a delay in responses over this time.

See you in 2009!

Posted in LemonJar | 3 Comments »

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